Effective Date: 25 june 2026
Welcome to Elegance by AV. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Shipping and Billing Address
- Payment Information (processed securely through trusted payment gateways)
- Order History
- IP Address
- Browser Information
- Device Information
- Cookies and Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Respond to your inquiries
- Send promotional offers and newsletters (only if you choose to receive them)
3. Payment Security
We do not store your debit card, credit card, UPI PIN, or banking passwords. Payments are processed securely through trusted third-party payment providers using industry-standard encryption.
4. Cookies
Our website uses cookies to:
- Remember your shopping cart
- Save your preferences
- Improve website performance
- Analyze website traffic
- Personalize your shopping experience
You can disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers such as:
- Payment gateways
- Shipping and courier partners
- Technology and website service providers
- Government or legal authorities when required by law
These partners are required to keep your information secure and confidential.
6. Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access your personal information
- Update or correct your information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of promotional emails and marketing communications
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Elegance by AV
Email: help@enegance.com
Website: https://best.enegance.com/
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.