Effective Date: June 25, 2026
Welcome to Elegance by AV. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
1. Acceptance of Terms
By accessing, browsing, or purchasing from our website, you agree to these Terms & Conditions, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our website.
2. Eligibility
You must be at least 18 years of age or use this website under the supervision of a parent or legal guardian.
3. Products
We specialize in artificial fashion jewelry. While we make every effort to display our products accurately, actual colors, sizes, and finishes may vary slightly due to lighting, photography, and screen settings.
4. Product Availability
All products are subject to availability. We reserve the right to discontinue or modify any product without prior notice.
5. Pricing
- All prices are displayed in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Applicable taxes will be added where required under Indian law.
6. Orders
We reserve the right to:
- Accept or reject any order.
- Cancel orders due to pricing errors, stock unavailability, suspected fraud, or payment issues.
- Limit quantities purchased by an individual customer.
If your order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.
7. Payments
We accept secure online payment methods available during checkout. Orders will be processed only after successful payment confirmation unless Cash on Delivery (COD) is offered.
8. Shipping & Delivery
- Delivery timelines are estimates and may vary depending on your location.
- Delays caused by courier companies, weather conditions, public holidays, or unforeseen circumstances are beyond our control.
- Customers are responsible for providing accurate shipping information.
9. Returns & Refunds
Please refer to our Return & Refund Policy for complete details. Items must be returned unused, in their original packaging, and in accordance with our return guidelines.
10. Cancellations
Orders may be cancelled before dispatch. Once shipped, cancellations may not be possible. Please contact our customer support as soon as possible if you need assistance.
11. Intellectual Property
All website content, including images, logos, graphics, product descriptions, text, designs, and trademarks, is the exclusive property of Elegance by AV unless otherwise stated. Unauthorized copying, reproduction, or distribution is strictly prohibited.
12. User Responsibilities
You agree not to:
- Provide false or misleading information.
- Use the website for unlawful activities.
- Attempt to interfere with the website’s security or functionality.
- Upload malicious software or harmful content.
13. Limitation of Liability
Elegance by AV shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
14. Product Care
Artificial jewelry should be kept away from water, perfumes, lotions, and harsh chemicals. Proper storage and care will help maintain the appearance and longevity of your jewelry.
15. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services offered by those websites.
16. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
17. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page with the revised effective date.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts having jurisdiction over our registered place of business.
19. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.
Thank you for choosing Elegance by AV. We appreciate your trust and look forward to serving you.